Our Real Estate Agency Delivers Results for People Selling Their Homes

We could not have asked for a more attentive and professional agent than Sara. It is not easy to both represent the buyer and the seller in a real estate transaction, but Sara did just that with the most ethical balance to provide each of us with the best opportunity to reach our goal for a fair price and prompt settlement. Her staff is top-notch. Sara exceeded our expectations and we highly recommend her.

My journey with Sara had been very personal from the beginning. I have gone to Sara’s open houses for several years in the past and met her there. She was very pleasant to talk with. She was very fierce and very driven. I was hesitant about what to do with my current situation and when I approached Sara, she gave me assurance about my decision. She said I have to try first. She always carried a positive attitude and drove me to never give up hope and to grow patience in the process. My journey with her was more challenging because I was selling and buying at the same time, but with her and her team by my side, I was always assured with, “I got you.” With long years of experience, she was very trustworthy. She was very knowledgeable about the market. She was always on schedule, and always knew what to do next if there was a hindrance. She was 2-3 steps ahead of me to resolve any issues and was constantly working with her team and her peers to get things done on time. She was transparent and professional in her way of communication. She gave me emotional support when needed.

Looking back, I feel like my journey had been some kind of a miracle. It was a very stressful and tough journey for sure, but Sara and her team’s hard work led to a happy ending for me. It was so worth a try as Sara had told me. I am very grateful for the property I got to own because of them. I would recommend Sara and her team to anyone who wants to sell or buy real estate. I promised Sara to work with her again in the future for my next house.

We thought Sara was really incredible. At the beginning, she helped us with getting the house ready--giving us information about house cleaners, inspectors, yard workers and other details which would have been very time consuming without her help. Sara knows the neighborhood extremely well and had just sold two houses there recently. She suggested a fair price and we had offers above the asking price immediately, and our house was sold within two weeks. We were on vacation during part of the time when some of the final paperwork was due and Sara made this paperwork very easy and straightforward by using DocuSign to sign the papers remotely, She always explained all of the paperwork in detail and very clearly answered our many questions. Sara was always available by phone, text, and/or email. And finally, Sara was a pleasure to work with.

We found out about Sara from a local business that spoke very highly about her real estate expertise. They were not wrong. We loved Sara's all-around real estate experience and professionalism. All this combined with her personality left us not doubt that we had made the right choice.

Sara and the AskPonytail team helped us sell our home of 19 years and bought our next house. Here is a quick summary of our experience.

1. Deep knowledge of real estate market
2. Trusted advisor
3. A great team and a network of high-caliber experts

Sara was the third realtor we have worked with in the past 12 months. We connected with Sara via her ad in the local advertisement. Unlike the two previous realtors who preferred phone call or set up Zoom introductory meeting, Sara dropped by our house and discuss our plan. Once we finalized the plan, Sara provided her inputs and contacts to help prepare our house for target buyers. This is a critical aspect of putting a house for sale in the Bay Area. Sara’s expertise in interior design and a deep understanding of buyer’s mindset had a direct influence on the final selling price of the property. Our property was listed for sale on September 20th and we accepted a competitive offer by the 23rd. Please keep in mind that this was the time when mortgage rate was around 6.5%, many home prices dropped, and listings stayed on market for more than 30 days. Sara also helped us strategized the offering for our next home and ultimately purchased the house. Sara is also a great communicator. She is a know-it-all when it comes to real estate, yet she’s never once forced her ideas on us. She is more like a trusted advisor who develops a plan based on client’s reference and comfort level. Her team acts the same way, and her referrals are also high-caliber experts in their field. The quality of communication and speedy response are consistent in every step of the selling and buying journey. We are fortunate and grateful to have known Sara and follow her charted course to very satisfactory outcomes!